Articles in Home | Business Articles | The Future Title|Newest|Oldest The Quest for Great Customers  By : Patsi Krakoff, Psy. D. Most CEOs hope a stronger focus on customers will protect them from eroding profit margins & commoditization. But getting closer to customers is not a matter of installing better CRM systems or simply measuring satisfaction levels. We now have the ability to connect with buyers in more meaningful ways -- but perhaps we’re overlooking the fundamental elements of a good customer relationship program:intimacy and trust. Let’s take a look at what’s wrong with most relationship marketing. - Rethinking the Future: Leadership for the 21st Century  By : Patsi Krakoff, Psy. D. The industrial age of business was a system that operated with linearity and logic. This is giving way to new forms of outsourcing, minimization of scale, an emphasis on profit centers, networks and other forms of organization. When an old paradigm crumbles, we experience frequent bursts of creative thinking. Accompanying this is an equivalent degree of chaos and confusion, with feelings of uncertainty. This article examines leadertship for the 21st century & preparing for the future. - Open Source Innovation & Other Weird Ideas That Work  By : Self-managed volunteer hackers pool their skills every day on the Internet. Thousands of solo programmers compete to build software that’s bought by companies with whom they have little or no contact. Open sourcing has sparked a new way of innovating, even in other more traditional industries. It involves recruiting ideas from outside the company: from customers, freelance scientists, engineers and designers—in short, a global audience of enthusiastic creators. Living with Job Insecurity: The Future of Work  By : Patsi Krakoff, Psy. D. In a ruthless, globally competitive market, companies can no longer afford the luxury of holding on to more employees than they need. Workers who are not contributing fully to the bottom line are let go. -- Going Global: Are You Ready?  By : Patsi Krakoff, Psy. D. As opportunities for global expansion increase, so does the trend toward more diversity in the workplace. Successful companies are recruiting professionals with different backgrounds, cultures, styles and motivations. Yet this great resource presents increased possibilities for misunderstanding and cultural blunders. -- Creating a Climate of Innovation  By : Patsi Krakoff, Psy. D. An enterprise that does not innovate will not survive long. And management that does not learn to innovate and foster creativity will not last long. -- Are You Ready for the Future?  By : Patsi Krakoff, Psy. D. Is your organization looking forward, or is it focused on the problems of the present and immediate short-term competition? -- A Leadership Map for the Future  By : Patsi Krakoff, Psy. D. Predictions for the future can be stimulating and challenging, especially if one is a top executive in a business enterprise attempting to make strategic decisions. Our rapidly changing global environment presents problems never before encountered. No one knows what will be required of leaders in the future, but some speculation is worthy of our attention. --	Customized Newsletter Services: All-in-One Ezine Services, How to Broadcast Your Ezine, 25 Proven Ways to Grow Your Ezine List - click on this link. Newsletter Nuggets: Bi-monthly ezine with tips to make your ezine tasks easy - click on this link. Ezine Notifications Article RSS Feeds New Stuff About Us Link to Us Contact Us Privacy Policy Terms of Service

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