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  • Values-Centered Leadership: Walking the Talk  By : Patsi Krakoff, Psy. D.
    All organizations have a mission statement and a set of values or guiding principles. They include such items as Integrity, Customer Service, Quality, Respect, High Performance, Teamwork, Leadership, and Innovation. Often these words are prominently displayed on plaques, posters, laminated cards, and even screen savers.

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  • Understanding Basic Human Behaviors at Work: What Drives You?  By : Patsi Krakoff, Psy. D.
    One of the earliest studies of human behavior at work was done at AT&T's Western Electric Hawthorne Plant from 1927 to 1932 by Harvard's Elton Mayo. Their principle findings are still relevant today: when workers have an opportunity to contribute their thinking and learning to workplace issues, their job performance improves.

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  • The Business Case for Happy Companies - Energy  By : Patsi Krakoff, Psy. D.
    Why do so many companies have uninspiring leaders and uninspired employees who plod along with little — or the wrong — motivation? Why are corporate decisions still being made for the short term, undermining morale and jeopardizing business success?

    Happiness is not a result, but a cause, of success. It’s key to fully realizing an organization’s “return on people” (ROP), which entails bringing out their best talents, strengths, passions, interests, knowledge and skills.

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  • The Business Case for Coaching  By : Patsi Krakoff, Psy. D.
    Coaching paves the way for decision makers to create higher levels of organizational effectiveness through dialogue, inquiry and positive interactions. Coaching creates awareness, purpose, competence and well-being among participants. Coaching is NOT another feel good exercise based in soft skills that has no correlation to the bottom-line.

    This article examines the ROI of coaching in businesses.

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  • The Art of Positive Emotions: What is Your Attribution Style?  By : Patsi Krakoff, Psy. D.
    Everyone knows that when people feel good, they work better, are more creative and more productive. The ability to inspire positive feelings in others is a key leadership quality. Good feelings are like lubrication to the brain - mental efficiency goes up, memory is sharpened, people can understand directions and make better decisions.

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  • Sustaining Results: Balancing People, Values and Business  By : Patsi Krakoff, Psy. D.
    In the last few years several books have addressed why some companies are more enduring than others. What distinguishes the great from the merely good?

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  • Survival of the Fittest: Feedback is not for Sissies  By : Patsi Krakoff, Psy. D.
    In order to be persistently successful, people and organizations need to adapt continually to their environment. This requires information from the environment. The more open the feedback loops, the more effective the adaptation and change can be. Few leaders have truly open and honest feedback within their organizations

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  • Relax, Don't Worry: The Brain Science of Productivity (Energy)  By : Patsi Krakoff, Psy. D.
    Everyone you meet these days is overworked and out of time. In our tech-enhanced world, we have more time-saving helpers and systems than ever before.

    So, why isn’t there enough time to juggle our work, home and health responsibilities?

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  • Preventing Executive Burnout  By : Patsi Krakoff, Psy. D.
    The atmosphere at work has changed. The pace of change keeps accelerating. Today's managers are experiencing a whole new order of exhaustion.

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  • Optimism: Why It Matters So Much  By : Patsi Krakoff, Psy. D.
    People who are considered successful in life measure high on assessments of optimistic attitudes. It would be easy to presume they are optimistic because they are successful, but there is enough research to show that the optimism comes first.

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  • Managing with Emotional Intelligence: Developing Empathy  By : Patsi Krakoff, Psy. D.
    The business community has embraced the concept of emotional intelligence and its importance ever since Daniel Goleman's best-selling book, Working with Emotional Intelligence (1998). But the challenge is to demonstrate that such competencies can be acquired and when they are, that they significantly impact employee performance.

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  • Managing Energy is the Key to Sustaining High Performance  By : Patsi Krakoff, Psy. D.
    Some executives thrive under pressure, others wilt. There is an epidemic of stress and burnout in our personal and work lives. While we pride ourselves on our ability to multi-task, the more efficient we become, the more responsibilities we take on, and with it more stress.

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  • Leadership Power Stress: Creating Renewal  By : Patsi Krakoff, Psy. D.
    Effective executives often find themselves caught in a cycle of stress and sacrifice, without any possibility or time for recovery or renewal. Most of those who make it to the top have proven track records for influencing others, getting teams to work together and achieving results.

    Yet even the most adept leaders end up experiencing "power stress." How can leaders learn to manage themselves and avoid falling into dissonance?

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  • Leadership in Times of Uncertainty: Back to Basics  By : Patsi Krakoff, Psy. D.
    In the wake of tragedy, leaders are faced with challenges that stretch their abilities and skills. In this global economy of rapid change and increasing complexity, many leaders struggle to lead their companies in the right direction. Now, more than ever, there is increased uncertainty, more complexity, and more chaos.

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  • Information Overload: Taming the Electronic Beasts  By : Patsi Krakoff, Psy. D.
    Frantic, forgetful, fragmented and flummoxed. Does this describe you or someone you work with? If so, you’re not alone. Many smart leaders are being swept up by today’s frenetic, globalized, technology-driven lifestyle.

    This article discusses ways to deal with information overload in order to better manage energy.

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  • Getting the Most out of Executive Coaching  By : Patsi Krakoff, Psy. D.
    When used for the right reasons and with competent practitioners, executive coaching can provide significant and lasting benefits for both individuals and organizations. But like other innovations, coaching is in danger of becoming just another business fad. When not effective, it can cause harm to individuals and organizations and waste large amounts of money.

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  • Finding True Meaning at Work  By : Patsi Krakoff, Psy. D.
    Recently there has been discussion among consultants, business owners and CEOs about the search for soul in the workplace. While most agree that religion is not an appropriate topic to approach at work, leaders are examining the role of true meaning and purpose in the corporation, both on an organizational and individual level.

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  • Feeling Good: Creating Emotionally Intelligent Teams  By : Patsi Krakoff, Psy. D.
    When Daniel Goleman wrote his landmark books on emotional intelligence in the 90's ( Emotional Intelligence, 1995, Working with Emotional Intelligence, 1998), managers in organizations everywhere nodded heads in agreement. Finally, what they knew to be true about dealing with people had a name and was clearly articulated.

    This article examines emotional intelligence in teams.

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  • Facing Conflict: Tough Conversations  By : Patsi Krakoff, Psy. D.
    Managers spend an inordinate amount of time putting out fires, particularly interpersonal ones. Some estimate a manager spends 20 percent of his or her time managing conflict of one degree or another.

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  • Employee Engagement: Running on 1/3 People Power  By : Patsi Krakoff, Psy. D.
    According to research, only 29 percent of employees are motivated and energized. What, then, is happening to the other two-thirds of people working in organizations?

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  • Emotional Intelligence in the Workplace  By : Patsi Krakoff, Psy. D.
    The concept of emotional intelligence became popular after the immense success of Daniel Goleman's book in 1995: Emotional Intelligence, Why it can matter more than IQ.

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  • Beware of Busyness: Harnessing Willpower for Purposeful Action  By : Patsi Krakoff, Psy. D.
    Only about 10 percent of managers work purposefully to get important work done, according to a ten-year study of managerial behavior in a variety of industries. The other 90 percent lose their potential by busily engaging in non-purposeful activities, procrastinating, detaching from their work, and spinning wheels needlessly.

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